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Terms & Conditions

  • Communication Policy

    When you visit www.cupidtrendz.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you are giving consent to receive communication from us electronically. We will communicate with you by e-mail or through any otherelectronic mode as opted mutually. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

  • Confidentiality Policy

    We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via this site or email or other direct contact from you. We will not sell or rent this information to anyone.

    We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request

    Unless you ask us not to, we may contact you via email/whatsapp in the future to tell you about specials, new products or services, or changes to this privacy policy

  • Order Acceptance and Return Policy

    All the below mentioned clauses are deemed to be agreed by the customers on confirming the purchase orders

    • a) Customer orders will be valid only after getting the confirmation from the Cupid Trendz official team
    • b) Goods once sold cannot be taken back.
    • c) There may be chances to have slight color changes due to change in display quality and resolution of the devices used by the customers.
    • d) We prefer dry cleaning for the products purchased by the customers for better quality and durability.
    • 3) Cash on delivery service is not available.
    • f) It will normally take 10 to 15 days to finish the work unless otherwise specifically informed and will take reasonable time to reach the product to the desired address.
    • g) We are not liable for delay in delivering the materials due to the delay caused by the courier agency or courier operators
    • h) Cupid Trendz online design studio is not responsible for addition on the price due to applicability of taxes, charges and fees which are applied by the responsible authorities.
  • Copy Right and Trade Mark

    All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of CupidTrendz.com or its suppliers and protected by the Indian Copyright law..

  • Website Usage Policy.

    We do not license users of this site to resale any products or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.

    You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Cupidtrendz.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents.

    Visitors to cupidtrendz.com may post reviews, comments and other content; other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injurious to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.

  • Order Cancellation Policy

    Cupid Trendz reserves the right to refuse or cancel any order placed for a product due to any of the below reasons:

    Technical issues related to pricing information.

    Non-availability of the product(s)

    Payment problem identified by technical team.

    This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the User shall be informed on the same.

  • Gift Coupons

    The Credit achieved by the customers cannot be exchanged for cash or cheque.

    The holder of the Credit code is deemed to be the beneficiary.

    The full amount of Credit can be applied to only one account on cupidtrendz.com.

    Credit cannot be used along with other promotional offers on cupidtrendz.com.

    The Credit can be redeemed only on cupidtrendz.com..

    Gift coupons are valid for 6 months from the date of purchase. On request from Customer, Gift Vouchers can be emailed either to the registered email ID of Customer or any other email ID designated by Customer, once the Order has been processed.